Your privacy is our priority. This document transparently explains how zuma99 collects, uses, stores and protects your personal data — all grounded in the principles of transparency and security.
At zuma99, we understand that your personal data is something of great value that must be protected seriously. This Privacy Policy is written to give you a clear and honest picture of how we handle your personal information throughout your use of our platform.
We operate on the principle of privacy by design — meaning data protection is not an add-on, but a core part of how the zuma99 system is built. Every feature, every process and every data flow within this platform is designed with member privacy protection in mind from the very start.
This Privacy Policy applies to all users of the zuma99 platform, including those who browse our website without an account, registered members, and all individuals who interact with our services through any digital channel.
Zuma99 acts as the data controller for all personal information collected through our platform. This means zuma99 determines the purpose and manner in which your personal data is processed, and bears full responsibility for ensuring that data is managed securely and in accordance with applicable laws.
The zuma99 Data Protection Team continuously monitors compliance with this privacy policy and is responsible for evaluating and improving data protection practices on an ongoing basis.
If you have any questions or concerns regarding your data privacy, you may reach us through the support channels available on the platform.
Zuma99 collects various types of information depending on how you interact with our platform. Below is a comprehensive overview of the data we may collect:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Name, IC number, date of birth | Mandatory (KYC) |
| Contact | Email, phone | Mandatory |
| Finance | Bank account no., eWallet | Mandatory (transaction) |
| Technical | IP, device, OS | Automatic |
| Activity | Game history, login records | Automatic |
| Preferences | Language settings, notifications | Options |
Zuma99 only uses your personal data for legitimate and necessary purposes. We do not collect data excessively or use it for purposes unrelated to the services we provide to you.
Zuma99 does not sell, rent or trade your personal data to any third party for their own marketing purposes. Your data is only shared in limited and necessary situations:
We share limited data with service providers that help us operate the platform — including payment service providers, cloud infrastructure providers and analytics providers. All such third parties are bound by strict data confidentiality agreements and may only use your data for purposes we have specified.
Zuma99 may be required by law to disclose certain data to relevant authorities, including law enforcement agencies and financial regulatory bodies. In such situations, we will disclose only the minimum data necessary and will notify you where permitted by law.
In cases of suspected fraud or financial crime, zuma99 may share relevant data with security partners or authorities to protect the interests of all platform members.
Data security is an ongoing investment for zuma99, not just a compliance checkbox. We apply multiple layers of technical and organisational protection to keep your personal data safe at all times:
Zuma99 uses cookies and similar tracking technologies to enhance your experience on our platform. Below is an explanation of the types of cookies we use:
These cookies are required for core platform functions such as login session authentication, security, and language preferences. Without them, the platform will not function properly.
These cookies help us understand how members use the platform — which pages are visited most, where users encounter issues, and overall navigation patterns. This information is used to improve the platform.
These cookies store your personal preferences such as language settings, display layout, and options you have configured, so you don't need to reconfigure them every time you log in.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the zuma99 platform.
As a zuma99 member, you have several rights regarding your personal data that we take seriously and consistently uphold. These rights are as follows:
You have the right to know what personal data we hold about you and how it is used. Requests for a copy of your data can be submitted through support.
If any of your personal data is inaccurate or outdated, you have the right to request a correction through your account panel or customer support.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal record-keeping obligations.
You may object to the use of your data for direct marketing purposes at any time without providing any reason.
You may request a copy of your personal data in a machine-readable format for the purpose of transferring it to another service.
In certain situations, you may ask us to temporarily restrict the processing of your data while a dispute or request is being resolved.
Zuma99 does not retain your personal data indefinitely. We set reasonable retention periods based on the original purpose of data collection and applicable legal requirements.
When data is no longer needed and there is no legal obligation to retain it, zuma99 will securely delete or anonymise that data.
The zuma99 platform is strictly for adults aged 18 and above. We do not intentionally collect or process personal data of anyone under the age of 18.
If we find that we have inadvertently collected personal data of someone under the age of 18, we will take immediate steps to delete that data and close the account in question.
Zuma99 may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements or other legitimate reasons. Each update will include a new amendment date at the top of this document.
For material amendments — meaning changes that significantly affect how we use your data — we will provide you with clear notice via email or in-platform notification at least seven (7) days before the amendment takes effect.
Continued use of the zuma99 platform after any amendments take effect will be considered acceptance of the revised policy. If you disagree with any changes, please discontinue use of the platform and contact us to discuss available options.
Your data is fully protected by the zuma99 security system. Register with confidence today.
Register Now LoginA privacy policy is more than a document — it is a concrete commitment that zuma99 fulfils every day to protect your personal data.